Delivery Information

Delivery Methods and Rates : Australia Post Standard

FREE Shipping applies only for AUS orders over $79

Delivery Time

Australia Post Regular with tracking generally takes 1 – 7 business days, depending on your location within Australia and how close your address is to a capital city. Some areas in WA, TAS and NT can take up to 10 business days for other destinations and 10 – 14 days for more remote areas. If you have not received your order after 14 business days please contact us.

International Post

If you would like to request international delivery, please contact us at info@vividbeautyclub.com.

Tracking Your Order

All orders sent from Vivid Beauty Club Management are assigned a tracking number.

Once your order has been processed, you will receive an email notifying you of when your order will be dispatched, what method of delivery will be used, and the tracking number. Once an order is in transit, our customers assume the responsibility to track their parcel entering in their supplied tracking number at http://auspost.com.au/track/ for Australia Post Regular and Express parcels. Should you have any problems after doing this please feel free to contact us and we will make every effort to help track down your parcel.

Customer Obligations

It is the responsibility of the purchaser to provide accurate and correct information in their order including an email address, a mobile number, and a current, clear and detailed shipping address.

Business addresses must have a Business Name and Attention To Name attached and if a multilevel building the level the business is located on plus a business daytime phone number.