Delivery Information
All orders are shipped from our store location in Sydney, NSW, from postcode 2134 via Australia Post.
Tracked Standard Shipping to NSW, ACT, VIC, QLD, SA & WA
- $8 for all orders under 10kg
- Calculated at checkout for orders over 10kg
- 3 – 14 Business Days* (for more accurate delivery times, this depends on your location – click here)
Tracked Standard Shipping to TAS & NT
- $15 for all orders under 10kg
- Calculated at checkout for orders over 10kg
- 7 – 14 Business Days* (for more accurate delivery times, this depends on your location – click here)
Heavy & Bulky Goods
Additional fees will be calculated at checkout for these items.
International Post
If you would like to request international delivery, please contact us at info@vividbeautyclub.com or – click here)
Tracking Your Order
All orders sent from Vivid Beauty Club Management are assigned a tracking number.
Once your order has been processed, you will receive an email notifying you of when your order will be dispatched, what method of delivery will be used, and the tracking number. Once an order is in transit, our customers assume the responsibility to track their parcel by entering their supplied tracking number at https://auspost.com.au/track/ for Australia Post Regular and Express parcels. Should you have any problems after doing this please feel free to contact us and we will make every effort to help track down your parcel.
Customer Obligations
It is the responsibility of the purchaser to provide accurate and correct information in their order including an email address, a mobile number, and a current, clear and detailed shipping address.
Business addresses must have a Business Name and Attention To Name attached and if a multilevel building is the level the business is located on plus a business daytime phone number.
